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Configuring token refresh intervals

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Administrators can select the amount of time that on-demand quarantine access links are valid. When the time expires, the link refreshes. This is a domain level setting.

ETP_tokenRefresh.png

To configure a token refresh interval for a domain:

  1. Under General Settings, click the Manage link next to Token Refresh Interval.

  2. Select Disabled, 1 Week, 2 Weeks, 3 Weeks, or 4 Weeks from the Token Refresh Interval drop-down.

  3. Click Save.

To manually refresh on-demand quarantine links:

  1. From the Email Cloud dashboard, select Organization > Users.

  2. Select one or more of the checkboxes corresponding with the domains you wish to refresh the link for.

  3. Select the ETP_refresh.png icon in the top left corner.