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Disable SAML in a Helix environment

Published on Aug 24, 2026

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SAML and HelixConnect are mutually exclusive. If the HelixConnect client is enabled on the Email Security - Server appliance, you must disable SAML authentication and authorization. Otherwise, the appliance will not come up after a system reboot.

For more information, see the Helix Integration Guide for Trellix devices.

In the Software Requirements section, see “HelixConnect Client Software Requirements”.
In the HelixConnect Troubleshooting section, see “Disabling SAML Authentication and Authorization”.

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