Use this option to recover the user on the client computer, if the user's password or the logon token has been lost.
Before you begin
Make sure that you have successfully enrolled for self-recovery on the client system. This task should be performed by the client user on the client computer.
Task
Click → .
Select Self-recovery for the recovery type.
Enter the user name, then click OK. The Recovery dialog box lists the questions that the user answered while enrolling for the self-recovery.
Enter the answers for the prompted questions, then click Finish to open the Change Password dialog box.
Enter and confirm the new password, then click OK.