This section describes the installation, configuration, and operation of the Data Protection Self Service Portal (DPSSP), which can be used with DE to allow users to obtain the recovery key or response code for a Drive Encryption system.
Important: Privacy Notice
DPSSP collects users' login names, system names, IP addresses, and audit data. Access to this information is available in DPSSP reports within ePO - On-prem. Ensure that access to these reports is authorized and appropriately managed.
The administrator must first install the dpssp.zip extension in ePO - On-prem, and make the required DPSSP server settings. An authorized client user can open the DPSSP portal on a system to obtain a response code for Drive Encryption upon entering the corresponding challenge code for the system to be recovered.
The full DPSSP URL in displayed in → → → .
The DPSSP URL will be of the general form https://<ePO_IP_address>:<Port_Number>/dpssp/selfRecovery.
Important
The default port number used in the DPSSP URL is 8443. To review an issue where using Port 8444 causes a problem with the website's security certificate when accessing DPSSP, see KB86781.