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Recovery Type ( Drive Encryption Recovery)

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The Recovery Type pane under Menu | Data Protection | Encryption Recovery allows you to perform the system recovery by verifying the user details and by selecting the recovery type.

Option

Definition

Machine Name

Displays the name of the system that you are trying to recover.

Recovery Type

Specifies the recovery type.

  • Machine Recovery — Use this recovery type when no user is assigned to a client system, but the system is still active. This can also be used when any administrator who is not assigned to a client system requires access to it.

  • User Recovery — When a user forgets the password or is disabled in the Active Directory or loses his token, the user cannot log on to the client system. In this case, use this recovery type to recover the user.

    • Unlock Disabled User — Allows the user, disabled in the Active Directory, to log on to the client PBA only once.

      Note

      When a disabled user is unlocked using this recovery type, he can authenticate through PBA. However, the user cannot authenticate through the Windown logon page because the user is still disabled in the Active Directory.

    • Reset Token — Use this option to reset a token to the default state. This will clear the existing SSO, Self-recovery, and password details.

    • Reset To Password Token — Resets the token to the default password token irrespective of any other token types being used.

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