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User Based Policies — Self-recovery tab

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The Self-recovery tab under the User Based Policies allows you to enable and configure the self (local) recovery process. This allows the user to reset a forgotten password by answering a set of security questions. A list of security questions is set by the administrator using Trellix ePolicy Orchestrator - On-premises. If the answers from the user match what has been stored in the server, they can proceed through the recovery process.

Option

Definition

Enable self-recovery

Enables self-recovery for users assigned to the system.

Invalidate self-recovery after no. of invalid attempts

This specifies the number of attempts after which the self recovery is disabled.

Questions to be answered

The number of questions to be answered by the user to perform the self-recovery.

This lists the default questions for the selected language, also provides an option to add more questions.

Note

If a language does not have enough questions or includes an error, the language appears in red.

Logons before forcing user to set answers

The number of logons before forcing the user to set answers.

Questions

Allows you to select a language, set the question, and set the minimum answer length. This lists the default questions for the selected language, and provides an option to add more questions.

Note

If a language does not have enough questions or has an error on it, the language appears in red.

Duplicate

Duplicates or copies the policy with a different name and this can be assigned to a different user.

Save

Saves the user based policy of Drive Encryption.

Cancel

Exits the current page.