Generally, sites with fewer agents can set the agent full poll interval lower than sites with many agents. However, performance issues can occur if the full poll interval is set too low. If agent performance seems slow in your environment, consider increasing the full poll interval.
The full poll interval distributed with the Endpoint Security Agent (HX) software is 600 seconds (10 minutes).
You can set the full poll interval using the Web UI or the API. See Configuring the full poll interval.