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Give Trellix access to your system

  • Published on Sep 12, 2026
  • 1 minute(s) read
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Allow a Trellix Technical Support engineer to log on to the system.

  1. From the Trellix ESM dashboard, click and select More Settings .

  2. From the Trellix ESM dashboard, click and select More Settings .

  3. Click ESM Management, then select the Maintenance tab.

  4. Click Connect.

    The button changes to Disconnect and the system displays your IP address.

  5. Give your IP address to the technical support engineer.

    Note

    Support might request additional information, such as the password.

  6. Click Disconnect to end the connection.

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