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Log files for troubleshooting

  • Published on Sep 7, 2026
  • 1 minute(s) read
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ePO - On-prem provides log files that contain important information when troubleshooting.

These log files are separated into three categories:

  • Installer logs — Include details about installation path, user credentials, database used, and communication ports configured.

  • Server logs — Include details about server functionality, client event history, and administrator services.

  • Agent logs — Include details about agent installation, wake-up calls, updating, and policy enforcement.