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Planning your ePO - On-prem upgrade

  • Updated on Sep 8, 2026
  • Published on Sep 7, 2026
  • 1 minute(s) read
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Before you start the ePO - On-prem upgrade, make sure that you have the information you need.

Review documentation

Read the release notes for your version of ePO - On-prem, particularly these sections:

Gather required information

  • Grant number

    Note

    If you need help with your grant number, contact Trellix support.

  • Database server and database name

  • Database server credentials, including domain if authenticating with Windows credentials

  • Primary ePO - On-prem administrator account credentials

  • Disaster Recovery passphrase