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Remove the software extension

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Remove the TSME extensions from the ePolicy Orchestrator - On-premises server.

If TSME reports extension is installed, remove it before removing the product extension.

  1. Log on to the ePolicy Orchestrator - On-premises server as an administrator.

  2. To remove the product extension, click Menu → Software → Extensions.

  3. From the left pane, select Trellix Security for Microsoft Exchange.

    The TSME extensions that are installed are displayed in the right pane.

  4. Click the Remove button next to the TSME extension, select Force removal, bypassing any checks or errors, then click OK.

    Remove the reports extension Trellix Security for Microsoft Exchange Reports 8.8 (MSME88REPORTS.ZIP) first. Then repeat this step to remove the product extension Trellix Security for Microsoft Exchange 8.8 (MSME____8800_0409.zip).