The new docs.trellix.com features a modernized UI and AI-powered conversational search. Content is currently available in English, with additional languages launching in early November 2026. We hope you enjoy the updated experience.

Server boot order

Prev Next

Error messages appear and log messages are written if an Endpoint Security (HX) server or DMZ server is started and the attached server is not started.

If your Endpoint Security (HX) server is attached to DMZ server, Trellix recommends that they be started (booted) in the following order:

  1. Start the DMZ server first.

  2. Start the Endpoint Security (HX) server second.

For best results, the appliances should be rebooted one right after the other.