When connected to the DTI cloud, the Endpoint Security (HX) appliance regularly provides system and diagnostic information to the DTI cloud. This information is then analyzed to ensure that the appliance is operating as expected.
The system and diagnostics checks include the following:
System Image Version
System Processes
Hardware State
Network State
If problems are found, the customer is alerted. If a new system image is available, administrators can choose to download it and then update the appliance.
Note
No customer-specific proprietary information is included this system and diagnostic information exchange.