Use this information for basic alarm maintenance, troubleshooting, and reference.
ePO - On-prem not listed or no ePO - On-prem on the ePO - On-prem instance list
In the device tree verify, a ePO - On-prem device is connected to a Receiver.
On the ePO Properties page, check if the Enable DXL is selected.
Note
A Receiver can support only one ePO - On-prem device with DXL enabled. If you need multiple ePO - On-prem devices with DXL enabled, add a Receiver for each of them.
Verify if at least one DXL broker is available on the ePO - On-prem system.
Verify if the SIEM system has topic authorization permission to write to the DXL.
In ePO - On-prem, click → .
Find DXL Fabric Infrastructure and verify if the Send Restrictions and Receive Restrictions columns have either All Systems or a tag which is also tagged on the Receiver within the ePO - On-prem.
Can't edit alarm
The alarms can't be edited from system dashboard Alarms menu.
Use Alarms Management to edit the alarms.