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Activate the product using the permanent key

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Obtain a permanent license key and activate your Virtual Intelligent Sandbox software.

  1. Obtain the system ID from the command line interface or web-interface of the Virtual Intelligent Sandbox software instance.

    Command line interface

    1. Log on to the command line interface with a valid user name.

      The default user name is cliadmin and password is atdadmin.

    2. Run show system id.

    3. From the result, make a note of the System ID from the result.

    Web-interface

    1. Log on to the Virtual Intelligent Sandbox interface.

    2. Select Manage → TIS Configuration → Licensing → Licensing

    3. From the License Information section, make a note of the Device System ID.

  2. Send an email with the System ID to the order fulfillment team at licensing@trellix.com.

    You can send System IDs of all Trellix Virtual Intelligent Sandbox instances. Along with the System ID, the customer should also provide the TIS Version used to generate the license.

  3. After you receive an email with the grant number and license key, register your product on the Manage → TIS Configuration → Licensing page.

  4. Click Browse, locate and select the permanent license file, then click Open.

  5. Type the grant number, then click Activate.

    Once the process is complete, the license details appear in the License Information section.

  6. Check whether:

    1. The license status is Activated.

    2. The validity date is correct.

    3. The system ID is correct.