Active Fail-Open kit module is stuck in bypass mode

Links between Sensor and Active Fail-Open module Mon0/Mon1 are up but the Sensor is not receiving any traffic from the Active Fail-Open module. When this occurs, the BYP/TAP/DISC LED is Amber and INLINE LED is OFF.

You can troubleshoot the issue using the following two methods:

• At the CLI, run the following commands:
  1. get_hb_act_mode - If HB active mode is off, enter the next command.
  2. get_bypass_mode - If Active state is bypass, enter the next command.
  3. set_hb_act_mode on
• From the web interface:
  1. Check if the Active State is in Inline or Bypass or Tap.
     
     
  2. Check if the Appl State is unknown. This means that the module in forced bypass state.
  3. In the Bypass page, confirm that HB active mode is set to ON.