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Additional troubleshooting tips

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Power settings

  • Press and hold the PWR button for at least 4 seconds to do a power cycle.
  • Press and hold the PWR button for at least 8 seconds to do a power shutdown.

System reset

  • Press and hold the RST button for at least 1 second, to do a system reset.

Force active fail-open bypass Kit module to Bypass or Tap mode

  1. From the web interface, go to Bypass tab.
  2. Click the HB active mode drop-down and select off.
  3. Click the Active Bypass drop-down and select bypass or tap.
  4. Click Apply.


CLI attributes

After logging into the active fail-open bypass Kit CLI, depending on your access level, you will see one of the two login prompts:

  • Info.m1s1.40g: AFO$
  • Ctrl.m1s1.40g: AFO$

The description of each parameter is given below:

Parameter Definition
Info Read-only mode
Ctrl Read/write mode
m1s1 Module 1 - Segment 1 is being accessed. This is the default module at log on.

Note

The value for the Segment is always 1.

40g Type of active fail-open bypass kit
AFO Active fail-open bypass kit. This value will always remain the same

Disconnecting an active session

  • Type exit from the CLI.
  • From the web client, click Logoff in the upper right-hand corner.

Changing the active fail-open bypass Kit module slot

  • From the CLI, type set_seg <module_number> 1. The <module_number> parameter can have value of either 1, 2 or 3.

List all get commands

  • Type get help from the CLI. The command displays the list of all supported get commands.

List all set commands

  • Type set help from the CLI. The command displays the list of all supported set commands.

Technical support information

  • Type get_support_info from the CLI. The command displays information needed for the Technical Support team to help resolve technical problems.

Display sessions logged into the system

  • Type display_sessions from the CLI.

CLI commands for troubleshooting

The following CLI commands are applicable for 10G/40G Active Fail-Open Bypass Kit:

Command Description
display_sessions Displays details of the active CLI sessions
exit Ends current session. Once the sessions ends, the user who logged in after this session started will have read/write access.
get_dev_prop Displays device properties
get_dev_state Displays state of the device
get_seg Displays details of the module and segment that are being used
get_support_info <parameter> <number_of_lines> Displays information needed for the Technical Support team to help resolve technical problems. This command takes the following parameters:
  • <parameter> — Can be one of the following values:
    • swd_log — Displays lines of swdaemon log file
    • kern_log — Displays lines of kernel
    • snmp_log — Displays lines of snmp log file
  • <number_of_lines> — Number of lines to be displayed
power_off Shuts down the chassis
reboot Reboots the chassis

Note

The chassis needs to be rebooted when a new module is inserted or if an old module is reseated.

reset_err Clears the ALM LED once error condition is corrected
set_default Resets parameters to factory default
set_psw <old_password> <new_password> Changes the current password
set_seg <module> <segment> Changes the module and the segment to a different active fail-open module in a different slot (either 1 or 2 or 3)

Note

The value for the <segment> parameter will always be 1.

set_session_exp_time <seconds> Sets the CLI and web sessions to timeout in seconds. The default value is 900 seconds. The maximum allowed value is 86400 seconds.
set_time Sets the time to user-specific time zone. Coordinated Universal Time (UTC) is the default time zone.
get help Displays all supported get commands
set help Displays all supported set commands