This command checks the connectivity between the Sensor and the Manager and displays the following status information:
- Alert channel
- Packet log channel
- Authentication channel
For any of the above, if the status is displayed as down, it additionally displays the steps for troubleshooting the connectivity.
Syntax:checkmanagerconnectivity
Sample Output:
intruShell@john> checkmanagerconnectivity
[Manager Trust]
Trust Established : Yes
[Manager Communications]
IP Connection : Pass
Alert Channel : down
Log Channel : up
Authentication Channel : up
[Manager Port Reachability]
Install TCP Port 8501 : OPEN
Alert TCP Port 8502 : OPEN
Logging TCP Port 8503 : OPEN
Note
The [Manager Port Reachability] section in the checkmanagerconnectivity command output lists the port status related to the Manager and Sensor communication. The [Manager Port Reachability] section lists CA Signed cert ports' status when the Manager and Sensor communication is using a CA-signed certificate; or else it will have Self Signed cert ports' status.
Applicable to:
NS-series Sensors
Troubleshooting tips:
- Reinitialize both the alert and log channels by executing the commands disconnectalertandpktlogchannels and reconnectalertandpktlogchannels at the CLI.
- If the issue persists, capture the packets on the Sensor's management port and also in the Manager for further analysis.