checkmanagerconnectivity

This command checks the connectivity between the Sensor and the Manager and displays the following status information:

Alert channel
Packet log channel
Authentication channel

For any of the above, if the status is displayed as down, it additionally displays the steps for troubleshooting the connectivity.

Syntax:

checkmanagerconnectivity

Sample Output:

intruShell@john> checkmanagerconnectivity

[Manager Trust]

Trust Established : Yes

[Manager Communications]

IP Connection : Pass

Alert Channel : down

Log Channel : up

Authentication Channel : up

[Manager Port Reachability]

Install TCP Port 8501 : OPEN

Alert TCP Port 8502 : OPEN

Logging TCP Port 8503 : OPEN

Note
The [Manager Port Reachability] section in the checkmanagerconnectivity command output lists the port status related to the Manager and Sensor communication. The [Manager Port Reachability] section lists CA Signed cert ports' status when the Manager and Sensor communication is using a CA-signed certificate; or else it will have Self Signed cert ports' status.

Applicable to:

NS-series Sensors

Troubleshooting tips:

Reinitialize both the alert and log channels by executing the commands disconnectalertandpktlogchannels and reconnectalertandpktlogchannels at the CLI.
If the issue persists, capture the packets on the Sensor's management port and also in the Manager for further analysis.