The new docs.trellix.com features a modernized UI and AI-powered conversational search. Content is currently available in English, with additional languages launching in early November 2026. We hope you enjoy the updated experience.

Delete users

Prev Next

Administrators have permissions to remove users from Intelligent Sandbox.

When you delete users from Intelligent Sandbox, make sure the user is logged off.

You can only delete Intelligent Sandbox users and are unable to delete these user accounts:

  • Intelligent Sandbox administrator

  • Trellix IPS

  • McAfee Web Gateway

  1. Log on to the Intelligent Sandbox web interface.

  2. Click Manage → TIS Configuration → TIS Users.

  3. Select the user names, then click Delete.

  4. On the Confirmation window, click Yes.