You can send a Trellix Agent wake-up call in order to establish communication between Trellix ePO and the devices in your environment.
For details about product features, usage, and best practices, click ? or Help.
On the Threat Landscape dashboard, click the Security Posture Score widget. The Security Posture Score pane displays the overall score with recommendations for Endpoint and Cloud.
Under the Endpoint tab, select Content.
Click the device count of Devices not communicating with ePO. A list of devices that are unable to communicate with ePO is displayed on the Devices and Events page.
Select the required device and go to the Policies tab.
Select Actions → System Tree. The device details are displayed in Trellix ePO.
Click Wake Up Agents.