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factorydefaults

  • Published on Oct 5, 2026
  • 2 minute(s) read
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You can use this command to wipe all settings, certificates, and signatures from the Sensor, restoring it to blank settings. This command does not appear when you type ? or commands, nor does the auto-complete function apply to this command. You must type the command in full to execute it.

This command has no parameters.

Note

Upon execution of this command, you are warned that the operation will clear the Sensor and you must confirm the action. The warning occurs since the Sensor returns to its clean, pre-configured state, thus losing all current configuration settings.

Syntax:

factorydefaults

On executing the command, the following messages are displayed for an NTBA Appliance:

Are you sure you want to reset NTBA to factory defaults?

WARNING: All existing configuration and data will be lost.

Please enter Y to confirm: y

Step 1 of 3: Removing trust with Network Security Manager

Network Security Manager trust is removed.

Step 2 of 3: Resetting the NTBA database to factory defaults. This will take few minutes.

Stopping all services.

Formatting NTBA database partitions. This will take several minutes depending on the disk size.

Creating fresh databases.

Resetting NTBA configurations.

The NTBA configuration and signature files are reset to default.

Step 3 of 3: Rebooting the NTBA appliance. After the reboot, log in to complete the NTBA setup.

Broadcast message from root (Thu Feb 27 11:57:26 2014):

The system is going down for reboot NOW!

Applicable to:

NS-series Sensors

Errors while running factorydefaults

The following errors might occur while you run this command:

  • An error occurred while stopping the database events. Restart the appliance or VM and rerun factorydefaults.

  • An error occurred while trying to disable database events. Restart the appliance or VM and rerun factorydefaults.

  • An error occurred while stopping the database processes. Restart the appliance or VM and rerun factorydefaults.

  • An error occurred while disabling the database processes. Restart the appliance or VM and rerun factorydefaults.

  • The NTBA database service is still up. Sending a termination signal.

  • The NTBA database service is still up. Sending a kill signal.

  • The NTBA database service can't be stopped. Restart the appliance or VM and rerun factorydefaults.

  • Formatting the NTBA database partitions. This will take several minutes depending on the disk size.

  • Dropping NTBA databases failed. Restart the appliance or VM and rerun factorydefaults.

  • Formatting NTBA database partitions failed. Restart the appliance or VM and rerun factorydefaults.

  • Creating fresh databases

  • Mounting NTBA database partitions failed. Restart the appliance or VM and rerun factorydefaults.

  • Installing the NTBA database engine failed. Restart the appliance or VM and rerun factorydefaults.

  • Installing the NTBA databases failed. Restart the appliance or VM and rerun factorydefaults.

  • Resetting NTBA configurations

  • Verifying software image on the appliance or VM failed. Load the correct NTBA software image and rerun factorydefaults.

  • Extracting the tar file failed. Load the correct NTBA software image and rerun factorydefaults.

  • Checking consistency of software image on the appliance or VM failed. Load the correct NTBA software image and rerun factorydefaults.

  • Retrieving package from the software image failed. Load the correct NTBA software image and rerun factorydefaults.

  • NTBA configuration and signature files are reset to default.

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