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Faults

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The Faults tab page displays messages that are generated to detail the system faults experienced by Trellix IPS.

To view the faults, follow the steps below:

  1. Go to Manager → <Admin Domain Name> → Troubleshooting → Logs and select Faults tab to view the system faults.

    GUID-274E4CED-EA56-4437-93AB-8AB96BC81FC3-low.png

    The data displayed in the table is based on the time frame of the core attribute in the faults table. By default, the logs for last 7 days are displayed. The data can be filtered for the time period of your preference using theCustom Time Period option.

    The following table lists the fields on the Faults tab:

    Options

    Definition

    GUID-1DC8DA95-F481-4153-8620-9A6239ED5EBC-low.png

    Displays when a fault is acknowledged

    Note

    By default, acknowledge column is hidden.

    Time

    Displays date and time of fault occurrence

    Fault

    Displays severity and summary of the activity

    • Severity: Displays severity level of the activity.

      Different severity levels are as follows:

      • Informational

      • Warning

      • Error

      • Critical

    • Summary: Displays brief summary of the activity

    Details

    Displays brief report on nature of the activity

    Recommended Actions

    Displays the action to be performed to remediate the faults

    Duration

    Displays the time length of fault condition

    Note

    The Duration option is not applicable for all faults.

    Device

    Displays the device name for which the fault is generated

    Note

    For Central Manager, the Manager name is displayed for which fault is generated.

  2. You can save a copy of faults by clicking Save as CSV.

    Note

    The Save as CSV option saves a copy of system faults based on the filters applied. To save a copy of all system faults, clear all filters before saving it as Save as CSV.