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How to use anti-virus software with the Manager

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Some of the Manager's operations might conflict with the scanning processes of Trellix Endpoint Security or any other anti-virus software running on the Manager. For example, the anti-virus software might scan every temporary file created in the Manager installation directory, which might slow down the Manager's performance. So, be sure to exclude the Manager installation directory and its sub-directories from the anti-virus scanning processes.

Note

During installation or upgrade of the Manager server, you must exclude the <Manager_Install_Dir> from the Trellix Endpoint Security or any other anti-virus software scan.

Exclude the following Manager folders from anti-virus scan:

  • <Manager_Install_Dir>\MariaDB and its sub-folders. If these folders are not excluded, Trellix IPS packet captures may result in the deletion of essential MariaDB files.
  • <Manager_Install_Dir>\App\temp\tftpin\malware\ and its sub-folders.
  • <Manager_Install_Dir>\Solr\server\solr\alerts\ and its sub-folders.
  • <Manager_Install_Dir>\Solr\server\solr\appAlerts\ and its sub-folders.

Note

Excluding Manager installation directories from anti-virus scan is not required for Linux based Manager.