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Inconsistency in Sensor and Manager configuration

Published on Oct 5, 2026

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Verify that the Sensor name that was entered in the CLI is identical to that entered in the Manager. Ensure the same for the shared secret key value. If these values do not match, the two cannot communicate.
Note
The Sensor name is case sensitive.
Check the network addresses for the Manager, the Manager's gateway, and the Sensor to ensure everything is configured correctly by typing show at the Sensor CLI command prompt.

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