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Info Collector

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The Info Collector utility collects and bundles essential Trellix IPS information for export or diagnosis.

To run the info collector logs, perform the following steps:

  1. Go to Manager → <Admin Domain Name> → Troubleshooting → Info Collector.

    The Info Collector page is displayed.

  2. Go to Diagnostic Info Collector section and perform the following:

    1. In the Include section and select the required parameters under Logs, Backups, and Files.

    2. In the Duration section, provide the From and To dates in MM/DD/YY format.

    3. In the Output section, provide the required File Name.

    4. Click Start.

    InfoCollector.jpg