When you are using ePolicy Orchestrator - On-premises for device profiling and encounter a situation in which the operating system or device type details do not match the actual system details, check the ePolicy Orchestrator - On-premises console to know whether the operating system and device type information is correct here.
If the information displayed here is incorrect, refer to the Trellix ePolicy Orchestrator - On-premises Product Guide.
If the information displayed here is correct, to the <app folder> for the Manager and open
dpinfo.logorePO.log.Note
The logging to
ePO.logwill not be enabled by default. To enable this, refer to the section Enable ePO.log.