A proper shutdown of the Central Manager prevents data corruption by allowing data transfer and other processes to gracefully end prior to machine shutdown.
Proper shutdown of the Central Manager services requires the following steps to be performed:
Windows based Manager
Close all client connections.
RDP to the Central Manager server.
Go to Control Panel → System and Security → Administrative Tools → Services.
The Services window opens.
Stop the following services:
Stop Trellix IPS Central Manager service.
Stop Trellix IPS Manager Watchdog service.
Stop Trellix IPS Manager Database service.
Linux based Manager (Trellix OS)
Close all client connections.
Log in to the Central Manager shell.
Execute the
no ipsmanager enablecommand to stop Trellix IPS Central Manager service.
Linux based Manager (MLOS)
Close all client connections.
Log in to the Central Manager shell.
Execute the following commands:
Execute the
manager stopcommand to stop Trellix IPS Central Manager service.Execute the
watchdog stopcommand to stop Trellix IPS Manager Watchdog service.Execute the
database stopcommand to stop Trellix IPS Manager Database service.