The new docs.trellix.com features a modernized UI and AI-powered conversational search. Content is currently available in English, with additional languages launching in early November 2026. We hope you enjoy the updated experience.

Reopening an alert

Prev Next

You can reopen a closed alert from the Alerts page or when viewing the details of the alert.

To reopen an alert from the Alerts page:
  1. From the main menu, select Investigate > Alerts.

  2. To reopen a closed alert, right-click the alert row in the table and select Reopen from the pop-up menu.

    Alternatively, you can click kebab_icon.png at the end of the row and select Reopen.

To reopen an alert from the details page:
  1. From the main menu, select Investigate > Alerts.

  2. Click on a closed alert in the alerts list to display the alert details.

  3. Select Reopen from the menu in the upper right corner of the alert details page.