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Sorting and filtering cases

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If you have a large SOC team, or there are a large number of cases in your environment, you must be able to sort and filter the cases table to maximize efficiency. Click on a column heading to sort the table. To filter the cases, choose an option from one or more of the drop-down menus above the table, or type the name of a case in the filter bar above the table.

You can use row grouping to sort the data in the cases table to make it easier to manage and analyze. Where available, in the column header, select More Options more-options.png > Group by. Row groups are created for each unique value in the column with rows containing cases with that value. For example, if you group by the Severity column the table creates a row group for each severity, which contain all the cases with that severity.