This section lists all log files available in the Manager that can be used for troubleshooting.
The log file contains all activities specific to its module. The size of each log file is smaller than 4 MB. To accommodate all logs when the log file reaches its maximum value, it automatically increments and the data from the current log file is moved to the incremented log file. Each log file can be incremented 13 times, and once all files are loaded, the data from the oldest log file is deleted. For instance, if ems.log file reaches its maximum limit, the file is automatically incremented to ems.log.1. The data from ems.log is moved to ems.log.1, and the new data into ems.log. This operation is executed incrementally in log files that are created further till the log files reach ems.log.13. This results in the latest logs available in ems.log and the oldest logs in ems.log.13.
For example, you choose to tune your database:
- Go to Manager → < Admin Domain Name > → Maintenance → Database Tuning → Tune Now.
- Click
Start.
Note
When the tuning is in progress, the message Database tuning has started. Please consult the Tuning Status page for details appears.
- Go to
Manager → < Admin Domain Name > → Maintenance → Database Tuning → Tuning Status.
- To view the logs related to database tuning operation, see the
dbtuning.log file.
- On a Linux system, you can view the
dbtuning.log file by running the
show log file dbtuning.log command on the Manager CLI.
Note
Similarly, to view other log files, execute show log file <log file name>.
- On a Windows system, the dbtuning.log file will be available in the <Manager_Install_Dir>\logs directory.
Note
The default Manager installation directory is %programfiles%\Trellix\IPS Manager\App.
- On a Linux system, you can view the
dbtuning.log file by running the
show log file dbtuning.log command on the Manager CLI.
The log file is copied to your system that contains all messages in the log from the start time of database tuning until the end.
For more information about system logs, see the section System Files in Manager Administration section.
| Manager Modules | Log Files | Description |
|---|---|---|
| ACM | sent.log | Logs related to ACM server |
| Alert Processing | acltlv.log | Logs related to firewall events that are forwarded from the Manager to the Sensor |
| acm.log | Logs related to alerts generated in Manager to know the alert rate | |
| akka_actors.log | Logs alerts from the Sensor through alert processing module | |
| alertCounts.log | Logs related to alert counts received from the Manager | |
| alertInstCounts.log | Logs related to alert inserts | |
| alertL7Counts.log | Logs related to processing of layer7 data | |
| alertpktcorrelation.log | Logs related to alerts packets | |
| alert_process.log | Logs related to the process of traffic detection/prevention at the Sensor level, and the alerts getting generated on Manager | |
| alertthrottling.log | Logs related to alert traffic information from the Sensor to the Manager | |
| alertthrottled.log | Logs related to alert traffic information for multiple attacks that are combined into a single event | |
| appatlv.log | Logs related to application alert events | |
| aqcollector.log | Logs related to alert queue collector | |
| aqcount.log | Logs related to alert queues | |
| aquptprocessor.log | Logs related to alert queue update events from the Sensor | |
| alt_chnl_event_cnt.log | Logs related to alert channel information | |
| altupdatecount.log | Log alerts related to update count of layer7, Endpoint Intelligence Agent, Logon Collector, etc. | |
| atlv.log | Logs byte data sent from the Sensor to the Manager | |
| bandwidth_savings.log | Logs related to bandwidth traffic information for multiple attacks that are combined into a single event | |
| BulkFileTransfer.log | Logs related to malware policies that are forwarded from the Sensor to the Manager | |
| bwatlv.log | Logs related to bandwidth alert events that are forwarded from the Manager to the Sensor | |
| epo.log | Logs related to ePO service post integration with the Manager | |
| insertActors.log | Logs new alerts from the Sensor through alert processing module | |
| updateActors.log | Logs the existing alerts from the Sensor through alert processing module | |
| wacm.log | Logs related to Attack Log of the Central Manager | |
| vips.log | Logs related to Virtual Machine and Intel Security Controller Manager | |
| Central Manager-Manager | emssync.log | Logs that are synced between Central Manager and the local Manager |
| nacm.log | Logs related to communication between the Manager and the Central Manager | |
| nscm.log | Logs related to all activities within the Central Manager | |
| Cloud | cim.log | Logs related to cloud activity within the Manager |
| cimweb.log | Logs related to connections between the Manager, Controller, and Sensors | |
| Compiler | compileroutput.log | Logs related to signature set compilation by the Manager |
| Dashboard | tcc_debug.log | Logs related to dashboard debug logs of the Manager |
| tcc_query.log | Log queries related to the Dashboard page of the Manager | |
| Database | dbbackup.log | Logs related to database backup files |
| dbcheck.log | Logs created while upgrading the Manager to check database availability or consistency | |
| dbconsistency.log | Logs related to inconsistency during Manager upgrade | |
| dbtuning.log | Logs related to database tuning | |
| pruning.log | Logs related to deletion of alert data from MariaDB | |
| Device Management | appviz.log | Logs related to application visualization |
| dpinfo_epo.log | Logs information like the device type, operating system, and the source of the profile when the Trellix ePO - On-prem is integrated with the Manager | |
| dpinfo_ips.log | Logs information like the device type, operating system, and the source of the profile that is extracted from the IPS Sensor and is forwarded to the Manager | |
| dpinfo_ntba.log | Logs information like the device type, operating system, and the source of the profile when the NTBA is integrated with the Manager | |
| emsKS, emsKS2048, emsKSStrong2048 | Logs related to certificates imported from the Manager to the Sensor | |
| emsperfstats.log | Logs related to performance statistics of a device that are attached to the Manager | |
| nbaalertquey.log | Logs related to alerts of the NTBA Appliance | |
| perfmon.log | Logs related to performance monitoring | |
| vmidcactivities.log | Logs related to cache, resources, and database entries of virtualization | |
| Device Performance Monitoring | pefrmonatlv.log | Logs related to Sensor performance alerts |
| High Risk Endpoints | risk_score.log | Logs related to high risk endpoints based on their risk score |
| Installation | Initdb.log | Logs related to initialization of database after the installation of the Manager |
| Java Virtual Machine | crash.log | Logs related to crash related activities that are created using Java virtual machine |
| Malware | malware.log | Logs related to all malware activities |
| Manager APIs | sdkpayload.log | Logs related to the request and responses with the payload of the Manager |
| Manager Disaster Recovery | mdr.log | Logs related to the communication, synchronization, and switchover of the Manager Disaster Recovery pair |
| Manager Memory | emsmem.log | Logs related to memory management in the Manager (Total memory, used memory, and free memory) |
| Manager Startup Checks | checks.log | Logs that are checked when the Manager is restarted manually |
| MLC Integration | mlcSensor.log | Logs related to MLC integration where the information of users, groups, etc. from the Active Directory is sent to the Manager |
| MVM Integration | mvm.log | Logs related to MVM integration with the Manager |
| relevance.log | Logs related to alert relevancy post integration with the MVM | |
| NTBA Appliance | ntba.log | Logs related to the integration and communication between the Manager and NTBA |
| nbaatlv.log | Logs related to NTBA-Manager queries | |
| Overall Manager Logs and Console Logs | audit.log | All logs related to user interactions in the Manager and CLI |
| ems.log | All logs related to the Manager | |
| emsout.log | Logs related to the console output of the Manager | |
| Packet Channel | pkt_chnl_event_cnt.log | Logs related to packet log channel events |
| Policy | ips_policy.log | Logs related to the addition, modification, and deletion of IPS policy |
| Quarantine | hitask.log | Logs related to the attack log of the quarantine module |
| hostevent.log | Logs related to the quarantine host events that are added, updated, and deleted | |
| host_isolation.log | Logs all cache information of the quarantine host from the Sensor | |
| Report Generation | reportgen.log | Logs related to report generation |
| Scheduler | scheduler.log | Logs related to schedulers running in the Manager |
| Signature Set | sigfile.log | Logs related to signature file deploy/compilation activity |
| sigset.log | Logs related to signature set download from update server/local system. | |
| sigperf.log | Logs related to signature file deploy/compilation duration for the following processes:
|
|
| Solr Database | high_risk_solr.log | Logs related to Solr based details in Threat Explorer about high risk threats |
| initdbSolr | Logs related to initialization activity occurring in Solr database | |
| solr.log | Logs related to configuration and startup details of Solr database | |
| solr_nsm.log | Logs the communication between the Solr database and the Manager | |
| SSL Decryption | ssl_decryption.log | Logs related to SSL key information |
| Troubleshooting | health_check.log | Logs related to health checks of the Manager |
| Watchdog | watchdog.log | Logs the unrecoverable failure that is detected in the Manager |