This command uploads an encoded diagnostic trace file to the configured TFTP server, from which you can send it to the Trellix Technical Support for diagnosing a problem with the Sensor. A trace upload facility is also available in the Manager interface.
Syntax:
traceupload WORD
where WORD stands for the file name to which the trace must be written.
Note the following:
Before executing this command, configure TFTP server on NTBA Appliance by running the
set tftpserver ipcommand.When loading a trace file from the configured TFTP server, the pathname of the file should be relative to /tftpboot.
Before executing this command (uploading on the TFTP server), ensure that the file is created on the TFTP server with write permissions for all.
Note
As part of
traceuploadcommand, additional information is collected using logstat. Due to this, additional time is required to collect logs from the Sensor, and can take around 10-30 minutes based on the Sensor model.
On executing the command, the following messages are displayed:
Please enter Y to confirm: y
Uploading trace file to TFTP server
Trace file uploaded successfully to TFTP server.
Applicable to:
NS-series Sensors