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Uninstall using the Add/Remove program

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You must have Administrator privileges on your Windows server to uninstall the Manager or Central Manager. Follow the steps given below for uninstalling Central Manager and Manager.

To uninstall the Manager software:

Note

Trellix recommends you stop the Manager service and applicable Java services before starting an uninstall. If not, you will have to manually delete files from the IPS Manager program folder.

Task

  1. Go to Start → Settings → Control Panel → Add/Remove Programs and select Trellix IPS Manager.
    Programs and Features in Control Panel


    The Uninstall Manager window appears.
  2. Click Uninstall to start the uninstallation process.
    Uninstall Manager window

    Uninstall IntruShield - 01
  3. After uninstallation, the message The following items could not be removed: is displayed along with a list of directories that were not removed during uninstallation. Click Done.
    Uninstall Complete window


    Note

    Log files, archival files, databases (MariaDB and Solr) and user specific data are not removed during the uninstallation. This data still remains in the Manager install directory. If you wish to remove all this data, navigate to the location where you installed the Manager and delete the IPS Manager directory.