Update software for offline devices

Follow this procedure for updating device configuration for offline devices:

1. Go to Devices → <Admin Domain Name> → Global → Device Manager.
   The Device Manager page is displayed.

   
   
   

2. Select the Sensors tab. From the list of Sensors, select the required Sensor.
3. Select Export Sync File from the Other Actions drop-down.
4. Save the device image upgrade file to the location of your choice.
5. Copy the device configuration file to the TFTP server.
6. Connect to the device through CLI and configure the TFTP server IP.
7. Execute the loadconfiguration <image filepath in the tftp server><imagefile name> from the CLI.
8. Once the image file copied on to the device (it takes some time), check with downloadstatus command in the CLI to get the status.
9. Reboot the device on successful loading of the image.

   Note

   You can perform Sensor reboot by clicking Reboot from Other Actions drop-down.