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Updating your user profile

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From the My Profile page, you can view your profile, change your password or account information, and reset multifactor authentication.

In the IAM dashboard page, hover over IAM_usermenu.png in the upper-right corner and select User Profile.

Updating your user profile
  1. Contact Information

    Under Contact Information, select the country code from the Phone Number drop-down, then enter a valid phone number.

    You can view the email address that you used to log in to your  account in the Email Address (Logon Name) field.

  2. Personal Information

    Under Personal Information, type your first name and last name in their respective fields.

    You can view the tenant details in the Tenant Name and Tenant ID fields. If you are associated with multiple tenants, you can select the default login tenant using the Default Login Tenant drop-down.

  3. Change Password

    Under Security, click Change Password.

    Enter your current password for confirmation. Then enter your new password twice for confirmation and select Confirm.

  4. Enable Two-Factor Authentication

    Under Security, enable the Two-Factor Authentication toggle.

    Note

    Contact Trellix Customer Support for any issues while resetting MFA.

    • To receive the OTP through SMS, enter your password, select the country code and enter a valid phone number. Click Enroll.

    • To receive the OTP through voice call, enter your password, select the country code and enter a valid phone number. Click Enroll.

    • To use the authenticator application, complete the following steps:

      • Enter your password and click Enroll.

      • Download and install any third-party authenticator application on your mobile device.

      • Open the application, tap the "+" icon, and choose Scan barcode.

      • Scan the barcode displayed on your computer screen, and tap Next.

      • In the activation code field, enter the generated code.

  5. Click Save in the bottom-left corner to save your changes.