A direct upgrade to Central Manager or Manager 10.1 from versions earlier than what is mentioned in this section is not supported.
Caution
Starting with release 10.1.7.50, the Manager software version supports only TLS 1.2 ciphers for Manager and Sensor communication.
Caution
If you are currently using Sensor software version that supports TLS 1.0 and you upgrade your Manager software to 10.1.7.50 or later, the communication between the Manager and Sensor will fail. Therefore, you must first upgrade the Sensor to a software version that supports TLS 1.2 and later upgrade your Manager to 10.1.7.50 or later versions. Post this, you can upgrade the Sensor to 10.1.5.190.
For example, if you have a NS9500 Sensor running on software version 9.2.5.52 (TLS 1.0) and Manager software version 10.1.7.44, and you plan to upgrade the Sensor to 10.1.5.190 and Manager to 10.1.7.65, you must follow the upgrade path as listed below:
- Upgrade your NS9500 Sensor from 9.2.5.52 (Supports TLS 1.0) to 10.1.5.107 (Supports TLS 1.2).
- Upgrade the Manager from 10.1.7.44 to 10.1.7.65.
- Upgrade the Sensor from 10.1.5.107 to 10.1.5.190.
Similarly, if you have a NS9300 Sensor running on software version 9.2.5.72 (TLS 1.0) and Manager software version 10.1.7.44, you must follow the upgrade path as listed below:
- Upgrade your NS9300 Sensor from 9.2.5.72 (Supports TLS 1.0) to 9.2.5.190 or 10.1.5.106 (Supports TLS 1.2).
- Upgrade the Manager from 10.1.7.44 to 10.1.7.65.
- Upgrade the Sensor from 9.2.5.190 or 10.1.5.106 to 10.1.5.190.
Upgrade paths for Windows based Manager software versions
| Version | Upgrade path to 10.1 |
|---|---|
| 9.1.7.11, 9.1.7.15, 9.1.7.49, 9.1.7.63, 9.1.7.73, 9.1.7.75, 9.1.7.77, 9.1.7.80, 9.1.7.83 | 10.1.7.65 |
| 9.2.7.9, 9.2.7.22, 9.2.7.31, 9.2.9.5, 9.2.9.12, 9.2.9.53, 9.2.9.55, 9.2.9.60 | 10.1.7.65 |
| 10.1.7.4, 10.1.7.7, 10.1.7.29, 10.1.7.35, 10.1.7.40, 10.1.7.44, 10.1.7.50, 10.1.7.50.2, 10.1.7.55, 10.1.7.61 | 10.1.7.65 |
Important
If you are using a hotfix release, contact Trellix support for the recommended upgrade path.
Upgrade path for Linux based Manager software versions:
Caution
After upgrade, the Linux based Manager reboots automatically. If it fails to reboot, check the installation logs for errors and reboot the Manager manually.
| Version | Upgrade path to 10.1 |
|---|---|
9.1.7.49, 9.1.7.63, 9.1.7.73, 9.1.7.75, 9.1.7.77
|
9.1.7.77.11 | 10.1.7.65 |
| 9.1.7.80, 9.1.7.83 | 10.1.7.65 |
| 9.2.7.31, 9.2.9.8, 9.2.9.12, 9.2.9.53, 9.2.9.55, 9.2.9.60 | 10.1.7.65 |
| 10.1.7.4, 10.1.7.7, 10.1.7.25 (Cloud), 10.1.7.29, 10.1.7.35, 10.1.7.40, 10.1.7.44, 10.1.7.50, 10.1.7.50.2, 10.1.7.55, 10.1.7.61 | 10.1.7.65 |
Note
For all direct upgrades to 10.1.7.65, use the IPSM_101765_setup.bin Version 10.1.7.65 upgrade file.
Important
If you are using a hotfix release, contact Trellix support for the recommended upgrade path.