The new docs.trellix.com features a modernized UI and AI-powered conversational search. Content is currently available in English, with additional languages launching in early November 2026. We hope you enjoy the updated experience.

Press CTRL+K to open search

Install the latest update on Remote Agent Handlers

  • Published on Sep 7, 2026
  • 1 minute(s) read
Prev Next

Run the Updater tool on the ePO - On-prem server before running it on Remote Agent Handlers.

  1. Run the Updater tool on the ePO - On-prem server.

  2. Run the Updater tool on Remote Agent Handlers.

  3. Make sure that these services aren't running.

    • Agent Handler Service including Remote Agent Handlers (Apache)

    • Event Parser Service

  4. Start the Updater tool.