Release summary
This release simplifies the Support Center extension by removing the Support Notifications (SNS) and Search features.
Release rating: Recommended — Optional. This release is recommended for all environments. It removes the SNS and Search features and does not affect core security or system stability.
What's new
This release does not contain any new features or enhancements.
Resolved issues
This release does not contain any resolved issues.
Known issues
For a list of known issues in this product release, see KB90382.
Upgrade and installation information
Release information
This section details the release date, build numbers and installation packages included in this release.
Release date: September 30, 2026
Component | Build number |
|---|---|
Trellix ePO Support Center | 5.10.0.535 |
Prerequisites
Trellix ePO On-prem 5.10.0 or later.
Deprecated items
Support Notifications (SNS) and Search: This release removes both features from the Support Center extension.
Additional information
Trellix Thrive: Access the unified portal for technical support, product downloads, support case management, diagnostic tools, knowledge base articles, product training, webinars, and community interaction.
Note
Access to the Trellix Thrive Portal requires login using valid Trellix customer support, partner, or employee credentials.
Trellix ePolicy Orchestrator Documentation: For detailed technical information, including product guides, release notes, installation instructions, and configuration guidelines of Trellix ePolicy Orchestrator, visit our documentation portal at docs.trellix.com.
Install or upgrade the extension: Trellix ePO Product Guide