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Authenticate with a recovery file

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Use this task to authenticate the recovery procedures using the Recovery Information File (.xml). The administrator needs to export the Recovery Information File for the system from the ePO - On-premePO - SaaS server.

Make sure that you have:

  • The DETech WinPE boot disk

  • The USB memory stick containing the Recovery Information File (.xml)

Note

Authenticating with a recovery file is an optional procedure. We recommend that you use token authentication.

  1. Make sure that the system’s main power supply is plugged in. Do not attempt to perform this task on battery power only.

  2. Boot the system with the DETech WinPE Recovery CD/DVD to load the Drive Encryption Trellix Drive Encryption - SaaS interface.

  3. At the command prompt, enter these commands to open the DETech window:

    cd\

    cd Program Files\Drive Encryption

    EETech.exe or EEOpalTech.exe

  4. (Optional) Click Set Boot Disk, then select the required boot disk.

  5. Under Authentication, click File. Browse and select the Recovery Information File (.xml) from the USB memory stick, then click OK. When the correct file is selected, the Authentication status changes to Authenticated with File.

  6. After the recovery is complete, use a secure file deletion tool make sure the recovery file is shredded.