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Manually uninstall Drive Encryption from the client system

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Although ePO - On-prem has all the required features for removing the product from the client system, you can also manually uninstall Drive Encryption from the client system.

  • You must have administrator rights to perform this task.

  • Make sure that you deactivate the Drive Encryption client and verify that the client system is in Inactive state before initiating the manual removal process.

Task

  1. On the client system, type Registry Editor on the Windows search bar. The editor appears on the screen.

  2. Browse to these registry values and double-click the Uninstall Command. The Edit String dialog box appears.

    • For DE Agent on 32-bit system: HKEY_LOCAL_MACHINE\SOFTWARE\Network Associates\ePolicy Orchestrator\Application Plugins\EEADMIN_1000.

    • For Drive Encryption on 32-bit system: HKEY_LOCAL_MACHINE\SOFTWARE\Network Associates\ePolicy Orchestrator\Application Plugins\EEPC.

    • For DE Agent on 64-bit system: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Network Associates\ePolicy Orchestrator\Application Plugins\EEADMIN_1000.

    • For Drive Encryption on 64-bit system: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Network Associates\ePolicy Orchestrator\Application Plugins\EEPC.

  3. Copy the Value data from the Edit String dialog box, paste and run it on the command prompt.

    You can retain the /q command from the Value data to run a silent removal and to avoid restarting the system after uninstalling the Drive Encryption product. If /q command is removed, uninstallation progress report appears on the screen.

    Note

    The uninstall option switch /q might not work for Windows Vista and Windows 7, where User Access Control (UAC) is set to protect.

Drive Encryption is successfully removed from the client system.