The new docs.trellix.com features a modernized UI and AI-powered conversational search. Content is currently available in English, with additional languages launching in early November 2026. We hope you enjoy the updated experience.

Collecting cloud server information and CA certificates

Prev Next

Obtain the following cloud Endpoint Security (HX) server information:

This information will be used after the migration is complete.

Recording the server address list settings of the cloud Endpoint Security (HX) ecosystem

To list the server address list settings of the cloud Endpoint Security (HX) ecosystem using the CLI:
  1. Log in to the cloud Endpoint Security (HX) using the SSH protocol and the IP address or host name of the server's management interface.

  2. Enable CLI configuration mode.

    hostname > enablehostname # configure terminal
  3. Run the following CLI command:

    hostname # show hx agent

    The server address list is listed in the server section at the end of the output from this command:

    HX Endpoint Agent Configuration:
    
    Poll Interval: 10 min
    Fast Poll Interval: 1 min
    Refresh Indicator Interval: 30 min
    Maximum CPU Usage: 100% 
    Web Proxy Agent Configuration: 
    
    Enabled: disabled
    Type: system
    Server: 
    Port: 80
    Excluded Hosts: 
    Exclude Local: disabled
    Username: 
    Password: 
    Delay before retry: 20 min
  4. Record the host name or IP address of the appliance (server) shown in this list that has provisioning enabled.

Downloading the root and intermediate CA certificates of the cloud Endpoint Security (HX) ecosystem

To download the root and intermediate CA certifications of the cloud Endpoint Security (HX) ecosystem:
  1. Log in to the Web UI of the cloud Endpoint Security (HX) appliance.

  2. Select Appliance Settings on the Admin menu.

  3. Select the Certificates/Keys tab.

  4. Click the Export button for the root and intermediate CA certificates in the CA Certificates section of the Certificates/Keys tab.

    The CA certificates for the cloud Endpoint Security (HX) appliance are downloaded. Save these files. They will need to be restored later.