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Send manual wake-up calls to a group ( ePO - On-prem )

  • Published on Aug 26, 2026
  • 1 minute(s) read
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Manually send a wake-up call to an entire group of managed systems when you make policy changes and want to enforce them before the next agent-server communication.

  1. Select Menu → Systems → System Tree.

  2. Select the target group from the System Tree and click the Group Details tab.

  3. Click Actions → Wake Up Agents.

  4. Make sure that the selected group appears next to Target group.

  5. Select whether to send the wake-up call to All systems in this group or to All systems in this group and subgroups.

  6. Next to Wake-up call type, select whether to send an Agent Wake-Up Call or SuperAgent Wake-Up Call.

  7. Accept the default Randomization (0 minutes), or type a different value (0–60 minutes). If you type 0, agents awaken immediately.

  8. To send minimal product properties as a result of this wake-up call, deselect Retrieve all properties.... The default is to send full product properties.

  9. To update all policies and tasks during this wake-up call, select Force complete policy and task update.

  10. Click OK to send a wake-up call.

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