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Upgrade checklist

  • Published on Sep 7, 2026
  • 1 minute(s) read
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The upgrade checklist identifies actions that must be performed when you upgrade ePO - On-prem.

Important

You must complete all steps in the pre-upgrade checklist before you upgrade.

Extra steps are required if you installed ePO - On-premin a cluster environment. For information about cluster environment, see Upgrade your ePO - On-prem cluster server.

  1. Confirm you have successfully backed up your ePO - On-prem databases and directories.

  2. Stop Remote Agent Handlers.

  3. Prepare ePO - On-prem services for upgrade.

  4. Run the InstallShield Wizard.

  5. Upgrade Agent Handlers (if applicable).