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Analyze Callback Activities

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You can leverage the analysis technique provided by the Trellix IPS to perform an in-depth analysis of the callback activity in your network. The Manager provides you with a complete view of the bot events and threats on your network for further analysis and actions, thus providing a comprehensive view of the threat landscape in your network. You can view the Top Callback Activity dashboard. This dashboard is populated when bot activity is detected in your network. The dashboards display the callback activity name and the number of bots (zombies) in your network for the corresponding callback activity. The Dashboard page security monitors are displayed as bar charts.

Dashboard-Top Callback Activity


If you want to drill down further on a specific bot activity, click the bar, and you'll be redirected to the Analysis → Callback Activity page, which displays additional details on that activity. This page provides you with the flexibility of filtering and sorting the information displayed based on your choices. In addition to these filtering/sorting options, you can also view the alerts that match the filter criteria by opening the Attack Log page. You can view the callback activities specific to admin domains by selecting the required admin domain from the Domain drop-down list. Summarized data for callback activities, which includes data from the child domains, also can be viewed. If you have integrated the Manager with products like ePolicy Orchestrator - On-prem, Logon Collector, or Vulnerability Manager, you can view the host name, operating system, open ports, known vulnerabilities.

Callback activity analysis


You can analyze details of the callback activities, such as the callback activity name, status of the Command and Control Server communication, number of events and the details of the last event occurrence.

You can further analyze the details of all the zombies in the activity. For each zombie you can view its IP address, DNS name, operating system, user details, status of the Command and Control Server communication, number of events and the details of the last event occurrence.

Analyze callback activities


Filters can be applied at the admin domain levels which provide bot data for the selected admin domains. Data from the child domains are included in the data provided. The Include child domains checkbox is selected by default. Deselect the checkbox to view data only for the selected admin domain.

View data specific to admin domain


Attack Log

Upon double-clicking any callback activity under the Activity section, the Attack Log opens where you can view and analyze the alerts related to the callback activity.

Callback Activity related alerts in Attack Log


Double-click the IP address under the Zombies for: <Activity> section to view alerts related to the IP address and callback activity.

IP address related alerts in Attack Log


To close the attack log, click Back or icon.

Activity

This tab displays the following details of the selected activity.

Option Definitions
About Click to view the detailed Activity Description. This comprehensive activity report provides information, such as the activity description, symptoms of the bot, bot prevention methods, and bot removal tips.
Name The name of the callback activity family
Communication The status of the bot's communication with the Command and Control server, whether blocked or unblocked
Attacks The number of attacks executed by all the bots listed under the callback activity family
Last Attack The date and time of occurrence of the last attack

Zombies for: <activity>

This tab displays the details of the selected zombie for a particular activity.

Option Definitions
IP address IP address of the attacker
DNS name DNS name of the endpoint to resolve the names to IP addresses
OS Operating system platform of the endpoint
User Operating system user name of the endpoint.
Communication The status of the bot's communication with the Command and Control server, whether blocked or unblocked
Attacks The number of attacks executed by a selected bot/IP address
Last Attack The date and time of occurrence of the last attack
Comment Additional comments on the activity can be added

'Zombie IP address'

This tab displays various events related to a specific zombie.

  • Endpoint Information

    The Endpoint Information sub-tab shows the following details specific to the endpoint.

    Analyze Endpoint Information


    Option Definitions
    Country Country of the endpoint
    DNS Name DNS name of the endpoint to resolve the names to IP addresses
    NetBIOS Name NetBIOS name of the endpoint to access the endpoint machines
    Operating System Operating system platform of the endpoint
    Device Type Device type of the attacker/target
    MAC Address MAC address of the endpoint
    Domain/Workgroup Domain or workgroup of the endpoint
    User Operating system user name of the endpoint
    Data Source Point product (Trellix ePO - On-prem/MVM) from where information is retrieved
    Trellix Agent Check-In Time Check-in time of the Trellix Agent that communicates with the same Trellix ePO - On-prem server integrated with the admin domain
    Endpoint Type Type of the endpoints:
    • UNMANAGED (No Agent) — This indicates that there is no Trellix Agent installed on the endpoint.
    • UNMANAGED (MANAGED) — This indicates that the endpoint has a Trellix Agent but there is no active communication channel between the Agent and Trellix ePO - On-prem server integrated with the admin domain.
    Installed products List of the installed products
    • Threat Explorer
      • Explore as attacker IP — Explore the threats where the endpoint is the source IP address.
      • Explore as target IP — Explore the threats where the endpoint is the destination IP address.
    • Network Forensics — Click this tab to analyze the network behavior of the endpoint when NTBA is configured.
      Network Forensics page


      You can filter your view by choosing the time and date of your choice.
      Date and time options in Network Forensics page


      You can view the data according to your time preference by selecting the time period from the drop-down list. You can use the icon to view the details before and after any event/attack.
      Show option


    • Quarantine — Use this option to block all the traffic originating from the specified IP address seen on the selected device for the selected time.
      Quarantine Endpoint dialog


      To quarantine endpoints to block all the traffic originating from the specified IP address:

      Option Definition
      IP Address Enter the IP address of the endpoint.
      Device Select the specific device of the endpoint whose traffic originating from the IP address you want to block.
      Quarantine Duration Select the quarantine duration from the drop-down list.
      Remediate Select the checkbox to redirect the configured endpoint to the configured remediation portal.

      Note

      You can configure the remediation portal settings in Devices → Global → IPS Device Settings → Quarantine → Remediation Portal.

      Remediation cannot be configured for IPv6 address. The checkbox and the information icon for remediation are not displayed if you enter an IPv6 address in the IP Address field.

      Click Quarantine. The endpoint is added and displayed in the Quarantine page.

    • Tag (in ePO) — Use this option to assign a tag to the selected endpoint in Trellix ePO - On-prem.

      You are able to assign tags only to endpoints whose Endpoint Type denotes MANAGED. This means that the endpoint runs a suitable version of Trellix Agent and is managed by Trellix ePO - On-prem.

      To assign a tag:

      1. Select a tag from the drop-down list. If the tag you are looking for does not appear in the list, click the refresh button.
      2. Click Tag.

        If the tagging is successful, you receive a message stating its success. If not, you receive a failure notification.

  • ePO Threat Events

    The ePO Threat Events sub-tab displays the latest 50 Threat Events listed in the ePolicy Orchestrator - On-prem for a selected endpoint. The information displayed under this sub-tab includes the date and time at which the threat event was generated, the ID associated with the event, the event description, event category, action taken on the event, and the type of the threat that triggered the event.

    You can click the icon to refresh the list and view the latest 50 Threat Events listed in the ePolicy Orchestrator - On-prem for the selected endpoint. The Search text field allows you to search for a specific event based on the Event Received Time, Event ID, Event Category and Threat Type. For example, to view all events associated with the Event ID 1095, type 1095 in the Search field.

    Note

    The sub-tab has Any Severity filter selected by default. With this filter selected, the sub-tab displays all types of events including those which are informational and/or of low-severity. Such events act as noise and impede one's ability to find true threats. To exclude these events, select the Warning+ Severity Only filter from the drop-down menu. This displays only those events with Critical, Alert and Warning severity.

    Note

    Ensure that the ePO server has the latest Trellix IPS Extension file installed. For information on how to download and install the Trellix IPS Extension, see section Install Trellix IPS extension file in Trellix ePO - On-prem in Trellix Intrusion Prevention System Integration Guide.

    ePO Threat Events sub-tab


  • Vulnerability Assessment

    The Vulnerability Assessment sub-tab displays the following details. This tab will be populated with vulnerability assessment scan results for the selected endpoint when integration with McAfee Vulnerability Manager (MVM) is enabled.

    Vulnerability Assessment sub-tab


    Option Definitions
    Scan for Vulnerabilities Click button to scan for vulnerabilities against the selected host.

    If the selected IP address is found in an MVM scan configuration, it displays a message to inform that the scan is successful.

    If the selected IP address is found in more than one available MVM scan configuration, the Scan for vulnerabilities window is displayed.



    1. Select an MVM configuration from the MVM Scan Configuration drop-down list.
    2. Click Start Scan to run the scan.

    Note

    To refresh the configuration, click

    .

    If the selected IP address is not found in any of the MVM scan configuration, a warning message is displayed informing that the default configuration will be used for the scan. Click OK to proceed with the scan.

    Note

    Scan for Vulnerabilities option is available only when integration with Vulnerability Manager is enabled and if you have edit privileges to run the scan.

    Search Search for any specific scanned data. For example, type http in the Search text field to view the data specific to http service.
    General Activity The following details are displayed:
    • Overall Criticality — Criticality level of the endpoint
    • Last Scan Time — Date and time of the latest scan
    • By Scan Engine — Name of the scan engine
    Open Ports The following open port details are displayed:
    • Protoport — Port ID
    • Service — Name of the service running on the port
    • Description — Description of the service
    Vulnerabilities The following vulnerability details are displayed:
    • Risk — Specifies the risk level. Example: Informational.
    • Name — Name of the service running on the port
    • CVE — CVE ID hyperlink of the vulnerability that displays more information on the vulnerability