The new docs.trellix.com features a modernized UI and AI-powered conversational search. Content is currently available in English, with additional languages launching in early November 2026. We hope you enjoy the updated experience.

Press CTRL+K to open search

Approach 1: Upgrade the operating system and the Manager

  • Published on Sep 24, 2026
  • 2 minute(s) read
Prev Next

Prerequisites:

  • It is assumed that your 9.x Manager server is on Windows Server 2012, English or Japanese.

  • It is assumed that your 9.x Manager server meets the requirements for the corresponding English or Japanese versions of Windows Server 2016.

  • Note that a typical operating system upgrade can take around an hour. So, the Manager upgrade downtime window would extend till that time.

Steps:

  1. Back up the 9.x database.

    See Backing up Trellix IPS data.

  2. Upgrade the Manager to the 10.1 version.

    See MDR Manager upgrade or Stand-alone Manager upgrade as per your deployment. In case of Central Manager, see MDR Central Manager upgrade or Stand-alone Central Manager upgrade.

  3. Log in to the Manager and go to Manager → <Admin Domain Name> → Troubleshooting → Logs. Check the Faults tab to ensure everything is working fine.

    Note

    For MDR, complete these steps for one of the Managers and then proceed to the other.

  4. Upgrade the operating system to English or Japanese version of the corresponding Windows Server 2016.

  5. Log in to the Manager and go to Manager → <Admin Domain Name> → Troubleshooting → Logs. Check the Faults tab to ensure everything is working fine.

    If everything is working fine, it means that the upgrade was successful.

  6. Back up the 10.1 Manager database.

    This backup is the baseline of your 10.1 Manager.

:

Copyright © 2026 Musarubra US LLC | Privacy | Legal | AI Disclaimer