The benefits of Helix alert management include the following:
Allows you to view, manage, and easily navigate between all alerts in your environment.
Automatically enriches alerts with any information that Trellix has on the alert,.
Shows the MITRE ATT&CK tactics and techniques used in an attack.
Suggests response actions you can take, which reduces investigation time and allows less experienced analysts to work on more complex alerts.
The Alert Timeline shows all events, alerts, enrichment data, and actions taken on the alert over a period of time. It gives both an overview of the alert, and the ability to pivot to more detailed information on each part of the investigation.
Tracks all details of an alert which you can export in CSV and JSON format. All events and artifacts associated with the alert, response actions performed on the alert, and any notes created by the analysts working on the alert can be exported. This allows SOC leaders to produce reports and show metrics to stakeholders.