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Debugging critical Sensor issues

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CLI commands in the debug mode are used to improve supportability of the Sensor for better debugging of critical issues. For more information on the CLI debugging commands, see the CLI commands section.

To further debug issues in Sensors, you can analyze the fault messages for process crash in Sensors. To enable logging of fault messages for process crash, set the iv.core.device.processFailure property to true in the ems.properties file and restart the Manager. For example:

iv.core.device.processFailure=true

From the Manager, you can view fault messages in the Manager → <Admin Domain Name> → Troubleshooting → Logs → Faults page.

Note

The iv.core.device.processFailure property is not present in the ems.properties file by default. Add it only if you want to enable logging of fault messages for process crash in Sensors.