The ePO dashboard displays the Manager alert data when integrated with Trellix IPS. When the alert data in the Manager is to be updated in the ePO dashboard, the ePO - On-prem server sends a request to the Manager server. The Manager server sends a file consisting the alert details from the Attack Log. When subsequent requests are made by the ePO - On-prem server, the Manager compiles a file again with the alert data and sends it to the ePO - On-prem server. Upon receiving the file, the ePO - On-prem server compares the new alert data with the existing alert data, and compiles a list of the difference in data. An updated list consisting of the old data and the difference in data is displayed on the dashboard. Each time the ePO - On-prem server requests for the alert data from the Manager server, alert data from the last 48 hours is compiled and sent to the ePO - On-prem server.
If you require alert data of more than 48 hours to be sent to the ePO - On-prem server, perform the following steps:
Windows based Manager server
RDP to the Manager server.
Go to
%programfiles%\Trellix\IPS Manager\App\config\ems.propertiesIn the
ems.propertiesfile, locate the following:epo.dashbaord.alert.data.in.days
Edit the above line as follows:
epo.dashbaord.alert.data.in.days=<Alert data duration>
Here, the
<Alert data duration>is the time period for which the alert data is compiled and sent to the ePO - On-prem server. By default, it is set to 2 days.Save the changes.
Linux based Manager server
Log in to the Manager shell.
Execute the
edit ems.propertiescommand.Note
The
editcommand will edit the file using vi-editor. Trellix recommends you to use vi_editor command to perform editing operations on the files.In the
ems.propertiesfile, locate the following:epo.dashbaord.alert.data.in.days
Edit the above line as follows:
epo.dashbaord.alert.data.in.days=<Alert data duration>
Here, the
<Alert data duration>is the time period for which the alert data is compiled and sent to the ePO - On-prem server. By default, it is set to 2 days.Save the changes.