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NTBA error faults

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These are the error faults for a NTBA device.

Fault

Severity

Description/Cause

Action

NTBA Deployment Error

Error

{0}

Re-try the deployment.

NTBA Signature Set Mismatch Error

Error

There has been a mismatch between the NTBA version {0} and the signature set version {1}. The Manager will automatically try to deploy changes again.

Consult the system log for details.

NTBA Zone Configuration Event

Error

Invalid interface or zone configuration. All the zones configured are {0}. {1}.

Consult the system log for details and review the zone definition.

NTBA {0}

Error

{0}

Check connectivity between NTBA and GTI.

NTBA {0}

Error

{0}

Check the NTBA storage configuration.

NTBA {0}

Error

{0}

Check the NTBA GAM configuration.

DXL Service Offline

Error

Failed to connect to the ePolicy Orchestrator server.

Consult the system logs and check connectivity between the device and ePO - On-prem.

DXL Service Offline

Error

Failed to connect to the Data Exchange Layer service.

Consult the system logs.

DXL Service Offline

Error

Failed to start the Trellix Agent service.

Consult the system logs.

DXL Service Offline

Error

Failed to start the Data Exchange Layer service.

Consult the system logs.