

F I R E E Y E T E C H N I C A L D O C U M E N T A T I O N
NX SERIES
HARDWARE ADMINISTRATION GUIDE
NX 6500
FEI-017
NX SERIES / 2020
FireEye and the FireEye logo are registered trademarks of FireEye, Inc. in the United States and other countries. All other trademarks are the property of their respective owners.
FireEye assumes no responsibility for any inaccuracies in this document. FireEye reserves the right to change, modify, transfer, or otherwise revise this publication without notice.
Copyright © 2020 FireEye, Inc. All rights reserved.
NX Series Hardware Administration Guide
Revision 2
FireEye Contact Information:
Website: www.fireeye.com
Technical Support: https://csportal.fireeye.com
Phone (US):
1.408.321.6300
1.877.FIREEYE
Contents
Contents
CHAPTER 1: The NX 6500 ...................................................... 4
The Front View ............................................................ 5
Buttons ................................................................. 5
LEDs .................................................................. 5
The Rear View ............................................................ 6
Power Port ............................................................. 7
I/O Ports .............................................................. 7
Management Ports ..................................................... 8
Monitoring Ports ...................................................... 8
CHAPTER 2: Deployment .................................................. 10
Inline Deployment ..................................................... 10
Prerequisites ........................................................ 10
Cabling ................................................................ 11
Inline Proxy Deployment ............................................... 11
Prerequisites ........................................................ 12
Cabling ................................................................ 12
Test Access Point (TAP) Deployment .................................. 12
Prerequisites ........................................................ 13
Cabling ................................................................ 13
Port Mirroring (SPAN) Deployment ..................................... 13
Prerequisites ........................................................ 14
Cabling ................................................................ 14
CHAPTER 3: Installation ................................................. 16
Before You Begin ...................................................... 16
Installation Site Guidelines ......................................... 16
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Contents
Rack Precautions ............................................................17
Server Precautions .......................................................18
Rack-Mounting Precautions ..............................................18
Power Requirements .....................................................18
Ventilation Requirements ................................................19
Cabling Requirements ....................................................19
Rack Installation ......................................................19
Installing the Inner Rails on the Appliance .............................20
Installing the Outer Rails on the Rack ................................22
Mounting the Appliance on the Rack ..................................23
Attaching Cables to the Appliance ....................................24
Turning On the Appliance ..............................................24
CHAPTER 4: Replacements ..................................................26
Return Process ..........................................................26
Removing and Replacing a Disk Drive ...................................26
Removing and Replacing a Power Supply Unit ............................27
Appendices ..............................................................28
Appendix 1: System Specifications ....................................28
Appendix 2: Product Compliance Information ............................30
Technical Support ......................................................32
Documentation ..........................................................32
NX Series Hardware Administration Guide
CHAPTER 1: The NX 6500

The FireEye NX 6500 stops the new generation of cyber attacks that use zero-day Web exploits and multiprotocol malware callbacks to compromise the majority of today's networks. When used as a standard (or integrated) appliance, the NX Series appliance performs both monitoring and analysis functions.
When used as a sensor within FireEye Network Security, the NX 6500 only monitors traffic, extracting objects and URLs and sending them to an MVX cluster for analysis. This allows a flexible approach to your security solution.
For information about using the NX Series appliance as a sensor, see the Network Security Deployment Guide for your software release.
NX Series Hardware Administration Guide
CHAPTER 1: The NX 6500
The Front View

|
1) Power Button |
5) Power Fail LED |
|
2) Reset Button |
6) HDD LED |
|
3) Power LED |
7) NIC LED |
|
4) NIC LED |
8) Information LED |
Buttons
- Power Button: Use the power button to turn the appliance on or off. Turning off the power with this button removes the main power, but keeps the standby power supplied to the appliance. Therefore, unplug the appliance before servicing.
- Reset Button: Use the reset button to reboot the system.
LEDs
The front panel has LEDs that provide critical information about parts of the appliance. The following table describes each LED.
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The Rear View
| LED | Flashing | Steady | Off | Normal State |
|---|---|---|---|---|
| Power | N/A | Blue and steady indicates power is being supplied to the system | No power is being supplied to the system | Blue and steady |
| NIC LAN 2 | Blue and flashing indicates data transfer via IPMI port | Blue and steady indicates normal connectivity on IPMI port | No activity | Blue and steady |
| Power Fail | N/A | Red indicates a power supply module has failed. | System is operating normally | Off |
| HDD | Flashing and blue indicates HDD activity. | N/A | HDD is idle. | Flashing and blue when in use and off when not in use. |
| NIC LAN 1 | Blue and flashing indicates data transfer via ether1 port | Blue and steady indicates normal connectivity on ether1 port | No activity | Blue and steady |
| Information | Red and flashing indicates a power fail. | Red and steady indicates a platform event filter initiated by the motherboard | System is operating normally | Off |
The Rear View

| 1) Power Port 1 | 11) pether4 (SFP+) Monitor/TAP/SPAN ports |
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2) Power Port 2 | 12) pether5 (SFP+) Monitor/TAP/SPAN ports |
3) Disabled | 13) pether6 (SFP+) Monitor/TAP/SPAN ports |
4) ether1(RJ45) | 14) pether7 (SFP+) Monitor/TAP/SPAN ports |
5) pether2 (RJ45) Management 2 Port | 15) pether8 (SFP+) Monitor/TAP/SPAN ports |
6) USB 3.0 ports | 16) pether9 (SFP+) Monitor/TAP/SPAN ports |
7) IPMI 10/100/1Gbase-T port | 17) pether10 (SFP+) Monitor/TAP/SPAN ports |
8) Serial Console Port | 18) pether11 (QSFP+) 40G Monitor/TAP/SPAN ports |
9) Video Port | 19) pether12 (QSFP+) 40G Monitor/TAP/SPAN ports |
10) pether3 (SFP+) Monitor/TAP/SPAN ports |

NOTE: Hot swap of optics is not supported on NX 6500 capture ports. If the user hot swaps the optics, reboot the appliance or run the following command fe-fastpath NIC reset for the new change to take effect.
Power Port
- AC Power Port: Connect your power source to this port to provide power to the appliance. The appliance comes with one redundant power supply unit for use if the primary unit fails.
I/O Ports
- Serial Console: Connect to this port to manage the appliance from your terminal. Communication settings for the serial port are 115200 baud, 8 data bits, no parity, 1 stop bit.
- Video: Connect a monitor to this port to view the appliance's command-line interface.
- USB 3.0: These ports are USB 3.0 compliant.
The Rear View
Management Ports
- ether1 (RJ45): Connect your LAN to this port to enable remote access to the CLI and Web UI. The RJ45 connector is a 10/100/1000BASE-T port.
- IPMI: Connect for access to out-of-band management functions, including power control, console redirection, and appliance health status. The connector is a 100BASE-T port.
Monitoring Ports

Each interface pair is physically and logically segregated from other interface pairs, preventing communication between the different network segments.
- pether (RJ45): Connect the switch port you want to monitor to this port. The RJ45 connectors are 10/100/1000BASE-T ports.
- pether (QSFP): with 2 qualified transceivers
- pether (SFP+): The SFP+ connectors accept the following modules:
- 1000BASE-SX/10GBASE-SR (LC MMF)
- 1000BASE-LX/10GBASE-LR (LC SMF)
- 1000BASE-T (RJ45)
- 10GBASE-CU (5m direct attach cable)
Pether3 through pether10 support data rates up to 10 Gbps. Connect the switch port you want to monitor to this port.

Link partners connected to the same port pair must have the same data transmission rate (1 Gbps or 10 Gbps). The port pairs are as follows:
- pether3 and pether4
- pether5 and pether6
- pether7 and pether8
- pether9 and pether10
Contact Customer Support to order the appropriate transceiver modules.
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NX Series Hardware Administration Guide
CHAPTER 1: The NX 6500
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NX Series Hardware Administration Guide
Inline Deployment
CHAPTER 2: Deployment
There are two types of deployment: inline and out-of-band. An inline deployment provides high security by blocking all malicious traffic from reaching your network. An out-of-band deployment only monitors malicious content as it enters your network; it does not block malicious content.
FireEye strongly recommends using an inline deployment mode.
Deployment modes include:
- Inline Deployment below
- Inline Proxy Deployment on the next page
- Test Access Point (TAP) Deployment on page 12
- Port Mirroring (SPAN) Deployment on page 13
Inline Deployment
The diagram below illustrates the deployment of an NX 6500 appliance installed between the LAN and the firewall in a typical network topology.
[IMAGE PLACEHOLDER: Network deployment diagram showing Internet cloud on the left connected to an Edge Router, then a firewall, followed by an NX Series appliance (labeled NX 6500), then a Core Switch, and finally a LAN/WAN area with multiple workstations/servers inside a dashed box. The components are connected left-to-right to illustrate inline placement of the NX appliance between the firewall and the LAN.]
Prerequisites
Before connecting the NX 6500 appliance to your network:
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NX Series Hardware Administration GuideCHAPTER 2: Deployment
- Make sure that the connecting routers or switches do not provide data output greater than 1 Gbps for RJ45 ports and 10 Gbps for SFP+ ports.
- Determine which ports on your routers or switches provide ingress and egress data
Cabling
Connect the appropriate cables to the NX 6500 appliance’s ports as follows:
- ether1: Connect one end of the cable to the NX 6500 appliance’s ether1 port, and connect the other end to your LAN-facing switch. This will enable you to access the appliance’s Web UI.
- pether3: Connect one end of the cable to the NX 6500 appliance’s pether3 port, and connect the other end to your LAN-facing switch.
- pether4: Connect one end of the cable to the NX 6500 appliance’s pether4 port, and connect the other end to the Internet-facing switch.
You can monitor another network segment by connecting a LAN-facing switch and an Internet-facing switch to pether5–6.
- pether 4: Connect one end of the cable to the NX 6500 appliance’s pether4 port, and connect the other end to the firewall or WAN facing switch/router.
Alternatively, pether5-12 can be used instead, with every 2 ports forming a pair (pether3-4, pether5-6,pether7-8, pether9-10, pether11-12).
Inline Proxy Deployment
The diagram below illustrates the deployment of an NX 6500 appliance installed between the LAN and the firewall in a typical network topology.
If your environment contains Web proxies or other NAT devices that obscure incoming IP addresses, deploy the NX device so that it sees Web traffic from the internal (or LAN) side of the proxy. If you place the NX device on the external side of the proxy, the NX appliance reports a malicious site as being the LAN IP of the proxy.

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Test Access Point (TAP) Deployment
Connect your NX 6500 appliance between two routers or switches on your network, and to your proxy.
Prerequisites
Before connecting the NX 6500 appliance to your network:
- Make sure that the connecting routers or switches do not provide data output greater than 1 Gbps for RJ45 ports and 10 Gbps for SFP+ ports.
- Determine which ports on your routers or switches provide ingress and egress data
Cabling
Connect the appropriate cables to the NX 6500 appliance’s ports as follows:
- ether1 cable: Connect one end of the cable to the NX 6500 appliance’s ether1 port, and connect the other end to your LAN-facing switch. This will enable you to access the appliance’s Web UI.
- pether3 cable: Connect one end of the cable to the NX 6500 appliance’s pether3 port, and connect the other end to the LAN-facing switch.
- pether4 cable: Connect one end of the cable to the NX 6500 appliance’s pether4 port, and connect the other end to the proxy server.
- pether5 cable: Connect one end of the cable to the NX 6500 appliance’s pether5 port, and connect the other end to the LAN-facing switch.
You can monitor additional proxy servers by connecting additional proxies and LAN-facing switches to pether6–14.
Test Access Point (TAP) Deployment
Test Access Point (TAP) uses a TAP device to provide a real-time duplicate copy of the network traffic through the network.
Test Access Points have the following limitations:
- You must purchase a separate TAP device to deliver packets to the NX Series device.
- A TAP deployment does not block malware from accessing your network.
To deploy the FireEye NX Series appliance using a TAP device, you first connect the TAP device inline to your network. You then connect the FireEye NX Series monitoring ports to
NX Series Hardware Administration GuideCHAPTER 2: Deployment
the ingress and egress ports on the TAP device. The following diagram illustrates the TAP deployment in a typical network topology.

Prerequisites
Before connecting the NX 6500 appliance to your network:
- Make sure that the connecting routers or switches do not provide data output greater than 1 Gbps for RJ45 ports and 10 Gbps for SFP+ ports.
- Determine which ports on your routers or switches provide ingress and egress data
Cabling
Connect the appropriate cables to the NX 6500 appliance’s ports as follows:
- ether1: Connect one end of the cable to the NX 6500 appliance’s ether1 port, and connect the other end to your LAN-facing switch. This will enable you to access the appliance’s Web UI.
- pether3: Connect one end of the cable to the NX 6500 appliance’s pether3 port, and connect the other end to your TAP device.
Port Mirroring (SPAN) Deployment
Port mirroring deployment, also known as Switch Port Analyzer (SPAN) packet capture, is usually the least expensive option in a low-traffic network environment. To set up port mirroring, you configure a router or switch with port mirroring capability to forward a copy of incoming and outgoing traffic passing between selected ports to SPAN ports on the switch. Then connect the SPAN ports to the appliance.
Port mirroring has the following limitations:
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Port Mirroring (SPAN) Deployment
-
Heavily used networks may result in dropped packets that are not passed to the NX Series appliance.
-
Port mirroring is active packet duplication. The router or switch uses its processing power to mirror the network packets and pass these packets to the NX Series device. In a heavily used network, the network quality and response times tend to degrade.
-
The router or switch must be configured to provide port-mirrored data to the NX Series appliance. Maintenance costs for this configuration can be higher than other configurations.
-
Detected malware cannot be prevented from accessing your network.
-
SPAN port connectivity issues may cause delays in your deployment. You may need to add a few days to troubleshoot the connectivity issues.
The following diagram illustrates the port mirroring deployment in a typical network topology.

You must configure the SPAN port correctly and test it to make sure that the mirroring ports are passing all of the traffic you want to monitor. This usually requires an administrator with networking expertise who can set up the SPAN port and run TCPDump or WireShark to monitor the traffic and verify that there is bi-directional TCP port 80 (HTTP) traffic passing through the port.
Prerequisites
Before connecting the NX 6500 appliance to your network:
-
Make sure that the connecting routers or switches do not provide data output greater than 1 Gbps for RJ45 ports and 10 Gbps for SFP+ ports.
-
Determine which ports on your routers or switches provide ingress and egress data
Cabling
Connect the appropriate cables to the NX 6500 appliance’s ports as follows:
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NX Series Hardware Administration Guide
CHAPTER 2: Deployment
-
ether1: Connect one end of the cable to the NX 6500 appliance’s ether1 port, and connect the other end to your LAN-facing switch. This will enable you to access the appliance’s Web UI.
-
pether3: Connect one end of the cable to the NX 6500 appliance’s pether3 port, and connect the other end to your SPAN device.
You can monitor more network segments by connecting additional SPAN devices to pether4-12.
NX Series Hardware Administration Guide
Before You Begin
CHAPTER 3: Installation
This chapter provides information about the site requirements of your installation location.
Before You Begin
Follow the steps in this section before you install the appliance.
Before Opening the Box
- Review the Packing Slip contained in the plastic slip attached to the top of the box. Ensure the shipment contains the correct appliance.
- Ensure the serial number listed on the Packing Slip matches the one specified on the sticker located on one side of the box.
- If there appears to be damage to the box, file a damage claim with the carrier who delivered it.
Unpacking the Appliance
Carefully remove the appliance from the box in an area away from heat, electrical noise, and electromagnetic fields.
Ensure your box contains:
- The correct appliance model
- An accessory kit
- Online Documents Portal Referral
Installation Site Guidelines
Follow these guidelines when you select an installation site:
NX Series Hardware Administration GuideCHAPTER 3: Installation
- Leave enough clearance in front of the rack for its door to open completely without obstruction.
- Avoid environments that produce heat, electrical noise, and electromagnetic fields.
- Only install the appliance in a restricted access location such as a service closet or dedicated equipment room.
- Make sure the location is properly ventilated.
- Make sure there is sufficient space for air flow.
Rack Precautions
FireEye recommends that you mount the appliance in a standard 19-inch rack. The vertical hole spacing on the rack rails must meet standard ANSI/EIA-310-C requirements.
Consider the following before installing your appliance in the rack:
- Ensure the leveling jacks on the bottom of the rack are fully extended to the floor with the full weight of the rack resting on them.
- In a single-rack installation, stabilizers should be attached to the rack.
- In a multiple-rack installation, the racks should be coupled together to increase their stability.
- Always make sure the rack is stable before extending a component from the rack.
- Only extend one component from the rack at a time—extending two or more simultaneously may cause the rack to become unstable.
- Ensure your rack meets the safety requirements of UL 60950-1.
STABILITY HAZARD: The rack may tip over causing serious personal injury. To prevent injury:

- Before extending the rack to the installation position, read the installation instructions.
- Do not put any load on the slide-rail mounted equipment when the rails are extended in the installation position.
- Do not leave the slide-rail mounted equipment with the rails extended in the installation position.
Server Precautions
FireEye recommends reviewing the electrical and general safety precautions that came with each component you intend to install in the rack.
Review the following before installing the appliance in the rack:
- Determine the placement of each component in the rack.
- Ensure there is a minimum clearance of six inches behind the chassis to allow for easy cable management.
- Install the heaviest component at the bottom of the rack first, then move up.
- Allow hot-swappable power supply units, disk drives, and transceivers to cool before handling them.
- Use a regulating uninterruptible power supply to protect your components from voltage spikes, power surges, and failure during a power outage.
- Keep all of the rack's doors and panels closed when you are not servicing the components.
Rack-Mounting Precautions
Ensure your power source has sufficient electrical overload protection. In North America, connect the rack to a power source with over-current protection that complies with UL 489. In Europe, the over-current protection must comply with IEC standards.
Ventilation Requirements
Ventilation and optimal location are essential to the proper operation of the NX Series appliance. Give the unit at least six inches of space around ventilation openings so that adequate ventilation is possible.
The NX Series appliance draws air through the front and expels it out the back. Note the direction of the air intake and exhaust of the other components in the rack to ensure safe ventilation of all components involved.
Cabling Requirements
The NX Series appliance ships with the following cables:
- (2) 6 ft AC power cord, SVT, 60°C, 3x18AWG (0.824mm²)
- (1) 6 ft null modem DB9 female serial cable
You must provide any additional cables required to connect your system to the network and other devices. Do not exceed the maximum run length of the additional cables you provide.
Rack Installation
This section explains how to install your appliance in a standard 19-inch wide rack with the equipment provided. Because various rack units are available, the assembly procedure may differ slightly from the following instructions. Refer to the installation instructions that came with your rack.
Rack Installation
Installing the Inner Rails on the Appliance
-
Pull the right inner rail from the outer rail until it is fully extended.

-
Press the rail-release lever (located between the middle and inner rails) downward and slide the inner rail out until it is separated from the other two rail segments.


-
Align the notches of the inner rail with the tabs on the right side of the appliance.

-
While firmly pressing the inner rail against the appliance, slide it in the direction of the tabs until you hear a click.
NX Series Hardware Administration Guide
CHAPTER 3: Installation


5. Repeat steps 1-4 for the left inner rail.
6. (Optional) Further secure the inner rails to the appliance with the screws provided (one for each rail).
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Rack Installation
Installing the Outer Rails on the Rack
-
Press the black tabs of the right outer rail against the front rack column and insert the hooks at the desired height.

-
Firmly press the rail down to lock it in place.

-
Extend the rail until it reaches the rear rack column.
-
Insert the hooks and firmly press it onto the rack.
-
Repeat steps 1-4 to install the left outer rail.
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CHAPTER 3: Installation
6. Insert and tighten the screws at the rear of the rails to further secure the rails to the rack.
Mounting the Appliance on the Rack
-
Align the appliance's inner rails with the rack's outer rails.
-
Slide the appliance halfway into the rack.

-
Press the rail-release notches down on both rails and slide the appliance fully into the rack. When the appliance has been pushed completely into the rack, you should hear the locking tabs click.

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Attaching Cables to the Appliance
Attaching Cables to the Appliance
-
Connect the NX Series appliance to one or more network devices using the cables appropriate to the deployment of your choice.
-
Connect the power cable or cables to the power port or ports on the back of the appliance.
Turning On the Appliance
Power on the appliance by pressing the power button on the ear to the left of the bezel.
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CHAPTER 3: Installation
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NX Series Hardware Administration GuideReturn Process
CHAPTER 4: Replacements
Return Process
If you believe you have a defective part or system, you must first contact FireEye Technical Support, who will validate the claim. If the part or system is defective, Technical Support will initiate a Return Materials Authorization (RMA) and guide you through the process. For more information, visit www.fireeye.com/legal.
Removing and Replacing a Disk Drive
Perform the following steps to remove and replace an NX 6500 disk drive:
- Use the pull-tab to unlatch the bezel from the appliance.
- Gently remove the bezel from the appliance to reveal the disk drives.
- Locate the disk drive carrier that contains the failed disk drive.
- Push the maroon button to release the latch handle.
- Carefully pull the latch handle forward.
- Pull the handle to slide the disk drive from its slot.
- Use the latch handle on the new drive carrier to slide the new drive into the empty slot. When the drive is fully inserted into the slot, push the latch handle in until it clicks.
To verify the RAID functionality of the replacement drive:
- Enable configuration mode.
NX 6500 > enable NX 6500 # configure terminal
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NX Series Hardware Administration Guide
CHAPTER 4: Replacements
-
Enter the show system hardware status raid command.
-
Verify that the disk status of the replaced drive is “Online.”
For appliances running a release prior to NX Series 7.2, see the About > Hardware section of the appliance’s Web UI to verify the RAID functionality of the replacement drive.
Removing and Replacing a Power Supply Unit
Perform the following steps to remove and replace a power supply unit (PSU):
-
At the rear of the appliance, remove the power cable from the failed PSU.
-
While gripping the handle to the left of the power port and pressing the release lever to the right of it, pull out the failed PSU.
-
Insert the replacement PSU in the open slot and slide it in until it clicks into place.
-
Attach the power cable to the new power supply.
Appendices
Appendix 1: System Specifications
The table below provides the technical specifications for the FireEye NX 6500.
|
Component |
NX 6500 Specifications |
|---|---|
|
Form Factor |
2U Rack-Mount |
|
Weight of Appliance |
44 lbs (22 Kg) |
|
Weight of Packaged Appliance |
71 lbs (32.2 Kg) |
|
Dimensions (W x D x H) |
17.2"(437mm) x 31.0"(787mm) x 3.5"(89mm) |
|
Enclosure |
2 RU, fits 19-inch Rack |
|
Management Interfaces |
(2) 10/100/1000BASE-T Port |
|
Network Monitoring Ports |
(8) 1G/10G SFP+ |
|
Network Ports Mode of Operation |
In-line, Monitor, TAP/SPAN |
|
USB |
3.0 |
|
Motherboard I/O |
1x IPMI, 2x USB3, 1x DB9 Serial, 1x VGA |
|
Memory |
64 GB |
|
Drive Provided |
(2) 10 TB HDD, RAID 1, 3.5", FRU, 512 GB |
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NX Series Hardware Administration Guide
Appendices
| Component | NX 6500 Specifications |
|---|---|
AC Power Supply | Redundant (1+1) 1000 watt, 100 - 240 VAC 10.5 – 4.0A, 50-60 Hz IEC60320-C14 inlet, FRU |
Maximum Power Consumption | 660 W |
Operating Temperature | 0° to 40° C |
Operating Humidity | 10% to 90% @ 40° C, non-condensing |
Operating Altitude | 10,000 feet |
Non-Operating Temperature | -30° to 70° C |
Non-Operating Humidity | 10% to 95% @ 55° C, non-condensing |
Non-Operating Altitude | 37,000 feet |
Maximum Thermal Dissipation | 2,252 BTU/hour |
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Appendix 2: Product Compliance Information
Appendix 2: Product Compliance Information
The following table lists the electromagnetic compatibility (EMC), low voltage directive (LVD), safety, and other regulatory standards met by the FireEye NX Series appliance.
|
EMC |
LVD/Safety |
Environmental |
|---|---|---|
|
FCC Part 15 Class‑A, CE (Class‑A), CNS 13438, CISPR 32, VCCI V‑3, EN 55024, EN 55032, EN 61000, ICES‑003, KN 32, KN 35 |
CSA 22.2, IEC 60950, EN 60950*, UL 60950 |
RoHS REACH WEEE Conflict Minerals |
*All current amendments
NX Series Hardware Administration Guide
Appendices
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Technical Support
For technical support, contact FireEye through the Support portal:
Documentation
Documentation for all FireEye products is available on the FireEye Documentation Portal (login required):
FireEye, Inc. | 601 McCarthy Blvd. | Milpitas, CA | 1.408.321.6300 | 1.877.FIREEYE | www.fireeye.com
© 2020 FireEye, Inc. All rights reserved. FireEye is a registered trademark of FireEye, Inc. All other brands, products, or service names are or may be trademarks or service marks of their respective owners.

